We've compiled answers to the most common questions our customers ask. If you don't find what you're looking for, feel free to contact us.
Learn about our booking process, modifications, and cancellation policies.
Information about payment methods, deposits, and additional charges.
Details about our fleet, vehicle features, and maintenance.
Information about insurance options, coverage details, and liability.
Learn about our pickup and return procedures, locations, and requirements.
Important information about driving regulations, road conditions, and tips.
You can make a reservation in several ways:
To ensure vehicle availability, we recommend booking at least 24-48 hours in advance, especially during peak tourist seasons.
When making a reservation, you'll need to provide:
At the time of pickup, you'll need to present a valid driving license, passport or ID, and a credit card for the security deposit.
Yes, you can modify or cancel your reservation as follows:
To modify or cancel your reservation, please contact us via email or phone with your booking reference number.
We accept the following payment methods:
Note: The credit card used for payment must be in the name of the primary driver and must be presented at the time of pickup along with a valid ID.
Yes, a security deposit is required when you pick up the vehicle. The amount depends on the vehicle category:
The deposit is reserved (not charged) on your credit card and released within 3-5 business days after the vehicle is returned in the same condition as it was rented, minus any applicable charges.
Our rental rates include basic insurance and unlimited mileage, but there might be additional charges for:
All prices are clearly communicated at the time of booking, and there are no hidden fees.
Can't find the answer you're looking for? Our friendly customer service team is here to help.